Terms of service

Terms of Service

Last updated: November 12, 2025

Welcome to Nana's Roots. By accessing or using our website, https://nanasroots.com/, you agree to comply with and be bound by these Terms of Service (“Terms”). Please read them carefully before using our Site or making a purchase.

If you do not agree to these Terms, please do not use our Site.

1. General Information

This website is operated by Nana's Roots. Throughout the Site, the terms “we,” “us,” and “our” refer to Nana's Roots.
We offer this Site, including all information, tools, and services available from this Site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Use of Our Site

  • You must be at least 18 years old or have the consent of a parent/guardian to use this Site or make a purchase.

  • You agree not to use the Site for any unlawful purpose or to violate any laws in your jurisdiction.

  • You agree not to interfere with or attempt to access the Site’s systems without authorization.

3. Product Information

  • Each item is handmade, and variations in color, size, and texture are normal and part of the product’s unique nature.

  • We make every effort to display items accurately, but we cannot guarantee that your device’s screen displays colors perfectly.

  • Prices, descriptions, and availability of products are subject to change without notice.

4. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing.

  • All payments must be made in full at the time of purchase.

5. Shipping & Delivery

  • We will ship orders to the address provided at checkout. Please ensure accuracy — we are not responsible for lost or delayed packages due to incorrect addresses or postal issues.

  • Shipping times are estimates and may vary based on location and carrier performance.

6. Returns, Refunds & Exchanges

Please review our Return and Refund Policy for full details.
In general, all sales are final unless an item arrives damaged or defective.

7. Intellectual Property

All content on this Site — including text, photos, designs, logos, and graphics — is the property of Nana's Roots and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or use any content without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Nana's Roots shall not be liable for any damages arising from:

  • Your use or inability to use the Site or our products

  • Any errors, interruptions, or inaccuracies on the Site

  • Any third-party links or services used in connection with our Site

In no case shall our liability exceed the amount you paid for the product.

9. Indemnification

You agree to indemnify and hold harmless Nana's Roots, its owner(s), and affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law or rights of a third party.

10. Third-Party Links

Our Site may include links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of those sites.

11. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the Site.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.

13. Governing Law

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles.

14. Contact Information

Questions about the Terms of Service should be sent to:
📧 thenanasroots@gmail.com